Christmas Cards

Christmas Cards 2021

Many thanks to everyone has bought our Christmas cards this year – we now have three designs left for sale. The shop will remain open until 13 December. Have a look at the remaining cards below, and click on a thumbnail to see the full version.

If you would like to order cards, please download our Christmas Card Order Form (in pdf format) using the link below, then print out, complete and post it to ME Research UK at the address given on the form.

Christmas card order form

Alternatively, you can purchase cards online by visiting our online shop. Postage and packing prices may differ slightly from those charged for orders placed by post.

Click here to order online

Due to changes in VAT rules since the UK left the EU, and to avoid disruption, complication and delays to deliveries, our Christmas Cards can now be supplied only to addresses in Great Britain (England, Scotland & Wales) and to the Isle of Man. We are very sorry about this restriction.

The wording inside each Christmas card reads “With Best Wishes for Christmas and the New Year”.

For many reasons, some friends or family members may not wish a physical card to be sent this year, so why not send Christmas cheer digitally? ME Research UK has registered with DontSendMeACard.com which has a fine selection of electronic cards which can be personalised and a donation made to ME Research UK.

Click the links below for more information about your order:

Delivery

The cards will be sent out usually within 5 working days of receipt of your completed order form.

Please allow adequate time for postage, and we also ask that you provide a contact telephone number or email address to allow us to contact you should there be any query concerning your order.

You should allow at least 3 to 4 working days for delivery – for delivery in time for Christmas, orders should be received by 10th December. ME Research UK is not liable for any delays in items arriving by post. We may use a courier for larger deliveries and will provide them with your name, address, email and telephone number. More information on how we use your data and your rights can be found in our Privacy Policy.

As a charity, ME Research UK cannot refund any donation other than payments taken in error.

We will retain and process payment method details, contact details and Gift Aid preferences to allow us to fulfil your order and to comply with HMRC and regulatory requirements. More information on how we use your data and your rights can be found in our Privacy Policy.

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Returns

If you are not satisfied with the cards supplied then the following points outline your rights under both the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 Regulations and describe what to do if you find that the order is unsatisfactory in some way or if you simply change your mind.

Basic rights

Firstly, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that within 14 days of receiving your goods, in most cases, you can change your mind and get a full refund.

Secondly, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected life of your product you’re entitled to the following:

  • up to 30 days: if your item is faulty, then you can get a refund
  • up to six months: if your faulty item can’t be repaired or replaced, then you’re entitled to a full refund, in most cases
  • up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn’t work, some of your money back

You don’t have a legal right to a refund or replacement just because you change your mind should you not act within the 14 days of receiving your goods under the 2013 Regulation.

This is a summary of your key rights. For detailed information please visit the Citizens Advice website or call 03454 04 05 06.

Damaged goods

At ME Research UK, we want you to be happy with your purchases. In addition to your statutory rights, if you receive cards from us that are in any way damaged or substandard then we will be happy to replace them. If for whatever reason this is not possible, then a full refund, including postage, will be issued. Please contact us immediately upon receipt of goods on 01738 451234 (9 a.m. to 4.30 p.m., Monday to Friday) to arrange for replacement or refund of damaged goods, or write to:

ME Research UK, The Gateway, North Methven Street, Perth PH1 5PP, UK

When making telephone enquiries about refunds, it would be helpful if you could have the following details to hand:

  • Customer name
  • Order details
  • Date of the order

Cancelling an order

You have the right to cancel your order for Christmas cards and/or notecards without giving any reason provided that you exercise your right no longer than 14 days from the day on which you received the cards. You should contact us by email, letter or phone on 01738 451234 (10 a.m. to 4 p.m., Monday to Friday) to make arrangements for return of the goods. If you cancel this contract, we will reimburse to you all payments received from you for the cards ordered, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). As a charity, ME Research UK, is unable to refund any donation – only the card and delivery costs.

Full details of your cancellation rights and a sample return form can be found at the link below.

Right to cancel (pdf 62 KB)

Disputes

We aim to provide a good service in the supply of our Christmas Cards and will endeavour to resolve any complaints quickly and professionally. If, for any reason, you are not satisfied then contact can be made with the Operations Director by mail, telephone or email.

If agreement cannot be reached then under the Consumer Rights Act 2015 we will write to you with the following information:

  1. A statement that ME Research UK cannot settle the complaint with the consumer.
  2. Pro Mediate UK Limited, an Alternative Dispute Resolution provider could deal with the complaint, if the consumer wishes to use ADR.

ME Research UK is not legally obliged or prepared to submit to an ADR procedure operated by the provider.

Environmental information

Our cards are provided by two companies, Elle and Impress, which each have their own statements on the environmental impact of their products.

Elle

We are fully committed to ensuring we are making positive changes for the environment, from vegetable inks to bio-degradable packaging of our products and much more.

Our commitment to making positive changes continues to the people around us, we are proud to be members of Sedex and to be recognised with a 4 pillar SMETA (Sedex Members Ethical Trade Audit).

James Cuthbert, Managing Director

Greeting cards are printed on FSC (Forestry Stewardship Council) Certified board and carry the FSC logo.

Printed materials are produced using vegetable-based inks, and completely alcohol free. 

Waste is responsibly recycled from wastepaper to plates and ink tins. Elle offers a free return and recycle facility, allowing any unwanted printed materials to be returned for recycling (even if not Elle products).

Impress

All cards and envelopes manufactured from fully FSC  certified materials.

Certified with World Land Trust as a commitment to reducing carbon impact and preserving ecologically important standing forests.

Use fully recyclable OPP clear self-seal cellophane bags.

Foil used on cards is less than 3 microns thick and does not affect recycling.

Design, print, and pack 100% of products in UK.